The Language Your Documents Are Written In
Order confirmations, invoices and quotes go out as PDFs your customer reads. You choose what language they're written in — and you can set it per customer, so a business serving both English and Spanish speakers sends each of them paperwork they can read.
This is separate from the language you see the app in. That's a per-device setting under Settings → Account, and it only affects your own screen. Changing it doesn't change what your customers receive.
Setting your business default
Go to Settings → Business profile and pick a Document language. Every order confirmation, invoice and quote you send is written in that language unless a customer overrides it.
Most businesses set this once and never touch it again.
Setting it for one customer
Open the customer under Contacts and set their Document language. The options are:
- Use the business default — the customer inherits whatever you set above. This is how every existing customer starts.
- English or Spanish — this customer's paperwork is always written in that language, whatever the business default is.
"Use the business default" and "English" are genuinely different settings. The first follows you if you later switch your business default; the second pins that customer to English permanently.
Setting it for many customers at once
The contacts CSV carries a locale column, so you can set the language for a whole address book in one import rather than opening each customer.
- Put
enoresin the column. Capitals are fine —ESworks. - Leave the cell blank to use the business default. Blank means "inherit", not "English".
- Any other value fails that row and tells you why, rather than being saved and quietly ignored.
Exporting your contacts includes the column too, so the quickest way to bulk-edit is export, fill the column in a spreadsheet, and import the file back.
See Contacts — Customers and Suppliers.
What gets translated
| Document | Translated |
|---|---|
| Order confirmation email (subject and body) | Yes |
| Order confirmation PDF | Yes |
| Invoice PDF | Yes |
| Sales quote PDF | Yes |
| Packing slip (it travels in the box) | Yes |
| Nutrition facts, product and cottage food labels | No — see below |
| HACCP plans and inspection packets | No — written for an inspector |
| Pick lists | No — your warehouse reads these, not your customer |
Labels are deliberately left alone. The wording on a nutrition facts panel is set by regulation, not by preference, so translating one is a labelling-compliance decision rather than a language setting. If you need bilingual labels, that's a separate conversation with whoever reviews your labelling.
What "translated" covers
More than the headings:
- Labels — "Bill To", "Qty", "Unit Price", "Subtotal", "Amount due" and so on.
- Statuses — a Spanish invoice reads Pagada, not Paid.
- Dates — and in the local format, not just a translated month. A date that reads
Sep 20, 2026in English reads20 de septiembre de 2026in Spanish. - Item counts — including the plural rules, so one item and several items read correctly in each language.
When you print packing slips in bulk, each slip is written in its own customer's language — a batch covering English and Spanish customers comes out with both, one per slip.
Things you typed yourself are never translated — your product names, your notes, your terms text and your customers' names appear exactly as you entered them. Iraca translates its own labels, not your content.
A note on currency
The document language doesn't change the currency or how amounts are formatted. Your currency is set separately in Settings → Business profile and applies to every document regardless of language.